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UK halts Facebook’s WhatsApp data dip

Facebook has been told it must not use data gathered from UK members of its WhatsApp messaging app to target ads on its core social network.

facebook and whatsapp data privacy

The country’s Information Commissioner said she did not believe the firm had obtained valid consent for the move and added that people must be given “ongoing control” over their data.

Elizabeth Denham said that Facebook had agreed to “pause” its rollout but had not met all her demands.

Facebook has yet to publicly comment.

The California-based company bought WhatsApp in 2014 and pledged to keep the chat app independent.

However, in August, WhatsApp made changes to its privacy policy, prompting an investigation by the UK watchdog.

“I had concerns that consumers weren’t being properly protected, and it’s fair to say the enquiries my team have made haven’t changed that view,” blogged Elizabeth Denham, the Information Commissioner.

“I don’t think WhatsApp has got valid consent from users to share the information.

“We’ve set out the law clearly to Facebook, and we’re pleased that they’ve agreed to pause using data from UK WhatsApp users for advertisements or product improvement purposes.”

Enforcement

Ms Denham said she now wanted Facebook and WhatsApp to:

  • offer customers’ more details about how their data will be used
  • let WhatsApp members restrict access to their information beyond the existing 30-day cooling-off period
  • let users completely opt-out of the agreement at any time

Ms Denham said that Facebook had not agreed to these terms.

“If Facebook starts using the data without valid consent, they may face enforcement action from my office,” she warned.

WhatsApp has already been cautioned warned by European privacy watchdogs about sharing user data with its new parent company.

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Stephen Hodgkiss
Chief Engineer at MarketHive


 

John Lombaerde

by John Lombaerde

John Lombaerde is a veteran CNC Programmer and technical writer. He is also a blogger, internet marketer, a Founding Member of MarkeHive. and an aspiring digital publisher. For more information visit Google Plus at https://plus.google.com/+JohnLombaerde/about

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